Effective Date: July 29, 2026

Last Updated: July 29, 2026

At NewLife Home Care Assistance, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with our care team regarding non-medical personal assistance services in the Dallas-Fort Worth area.

Information We Collect

We collect information that you voluntarily provide to us when requesting care information, scheduling a consultation, or contacting us through our website:

  • Personal Contact Information: Name, email address, phone number, and physical address.
  • Care-Related Inquiries: General details about care needs, preferred schedules, and service locations within North Texas.
  • Website Usage Data: Non-identifying statistical information such as IP addresses, browser types, and visited pages to improve user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and schedule home care consultations.
  • Coordinate non-medical care plans tailored to your family’s specific needs.
  • Communicate important service updates, administrative notices, and scheduling details.
  • Maintain compliance with applicable state licensing requirements for Home and Community Support Services Agencies (HCSSA) in Texas.

3. Information Sharing & Confidentiality

We value your trust and do not sell, trade, or rent your personal information to third parties. We only share information in the following limited circumstances:

  • Service Coordination: With our internal care team and assigned caregivers to ensure safe and effective service delivery.
  • Legal Requirements: If required by Texas state law, regulatory authorities, or in response to a valid legal process.
  • Service Providers: Trusted third-party vendors (such as website hosting or secure communication platforms) who assist us in operating our business under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and administrative security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights & Choices

You have the right to request access to the personal information we hold about you, request corrections, or opt out of receiving promotional communications at any time by contacting our office.

6. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

  • Business Name: NewLife Home Care Assistance
  • Location: Serving Dallas, Fort Worth, and surrounding DFW communities
  • Email / Phone: newlifehomes69@gmail.com